For UptimeRobot customers whose alert credits ran out

UptimeRobot Alternative With Phone Call Alerts That Repeat Until Recovery and No Credits to Buy

UptimeRobot charges 2 prepaid credits for every voice call and 1 for every US text, and the credits that come with a paid plan never renew. TrackDowntime phones and texts every number on the endpoint, again and again until the check passes, and no message is ever counted.

See plans and pricing

Professional is $99 a month, or $49 billed yearly, for 25 endpoints at 60 second checks with calls and SMS included. Enterprise is $299, or $149 yearly, for unlimited endpoints.

Add an endpoint

Alert channels
Phone call, SMS, email, Slack, webhook
Alert billing
None, no credits or top-ups
Call rounds while down
15, from minute 0 to hour 96
Numbers per endpoint
Several, each called and texted

Paste the URL, create your account, and the first check runs right away.

Which UptimeRobot alternative fits a team that needs the phone to ring

If you are leaving UptimeRobot because SMS and voice credits ran out mid-incident, or because you budget alerts per message, choose a monitor with calls built into the plan. UptimeRobot bills 2 credits per voice call from a prepaid balance that does not renew. TrackDowntime Professional covers 25 endpoints for $99 a month and calls every attached number until recovery, with nothing metered. UptimeRobot stays cheaper per monitor at every size.

An on-call engineer at a kitchen table early in the morning holding a phone to his ear with a closed laptop beside him
On UptimeRobot each ring costs 2 credits from a balance you top up. Here the call is part of the plan and keeps coming until the site is back.

2

Credits UptimeRobot deducts for every voice call, per its own consumption rates

135

Credits one long outage uses when 3 people get a call and a text on 15 rounds

$0

What TrackDowntime charges per call or text on Professional and Enterprise

What changes when alerting moves off UptimeRobot credits

UptimeRobot is a good monitor and the comparison table further down keeps every row where it beats us, price per monitor first among them. These six points are about one thing only: what happens between the check failing and a person picking up.

Calls are in the plan, not in a wallet

UptimeRobot sells voice calls and texts as prepaid credits on top of the subscription. On Professional and Enterprise here the automated call and the SMS are part of the monthly price, so there is no balance to watch.

Nothing to run out at 3am

A credit balance can reach zero in the middle of an incident, and UptimeRobot's auto-refill switches itself off when a card payment is declined. With no balance, there is no empty balance.

Every number, every round

Put each on-call number on the endpoint. All of them get a call, a text and an email at 0, 5, 10, 15, 20, 30, 40, 50 and 60 minutes, then at 2, 4, 8, 24, 48 and 96 hours until the check passes.

Repeats cost nothing extra

UptimeRobot can repeat a notification on a schedule, and each repeat is charged again in credits. Here fifteen rounds to three people cost the same as one round to one person, which is nothing.

Rechecks before anyone is woken

A wrong status code opens an incident on the first check. A timeout is rechecked twice, 5 seconds apart, and a DNS timeout three times, 10 seconds apart, so one slow packet does not ring a phone.

An outage log with measured durations

Each incident is stored with its start, end and duration, for 30 days on Starter, 90 on Professional and without limit on Enterprise, and exports to CSV for client reports and SLA credits.

Moving your paging off UptimeRobot in an afternoon

Step 1

Pick the URLs that must wake someone

Most UptimeRobot accounts hold dozens of monitors and only a handful that justify a call at night. List the checkout, the login, the API and the client sites with an SLA.

Step 2

Add each one with its phone numbers

Create the endpoint, set the expected status code, timeout, redirect handling and any custom headers, then type every number that should ring, separated by commas.

Step 3

Run both side by side for a week

Leave UptimeRobot checking everything. Let TrackDowntime check the critical URLs every 60 seconds and compare which alerts were actually answered.

Step 4

Stop buying credits

Once the calls come from here, switch the UptimeRobot SMS and voice contacts to email or chat, turn off auto-refill and keep the plan for status pages and the long tail of monitors.

Does UptimeRobot have phone call alerts?

Yes. UptimeRobot can alert by automated voice call and by SMS on every plan, including the free one, but neither is part of the subscription. Both draw on prepaid credits. By UptimeRobot's published rates a voice call uses 2 credits anywhere in the world and a text to a US number uses 1. Credits are sold in one-time packs from $3 for 10 up to $100 for 1,000, which works out to $0.20 to $0.60 per call.

The credits that arrive with a paid plan are a single allocation. UptimeRobot's pricing page puts it plainly: credits do not renew with your plan, and they are shared between all team members. Solo comes with 10 to 20, Team with 30 and Scale with 50 to 200. The free plan comes with none. The full pack table and the auto-refill rules are in our guide to UptimeRobot SMS credits and voice call costs.

How fast an on-call team burns UptimeRobot credits

Take three people on US numbers who each want a call and a text when production goes down. One round of notifications is 3 texts at 1 credit plus 3 calls at 2 credits, so 9 credits. The 30 credits included with the Team plan cover three rounds, once, for the life of the account.

Scenario, 3 people, call plus SMSCredits usedCost at the 100 pack rateCost on TrackDowntime
One alert, no repeats9$1.35$0
Endpoint flaps 6 times overnight54$8.10$0
One outage, 15 repeat rounds135$20.25$0
Four incidents a month, 5 rounds each180$27.00$0

None of those figures is large. The trouble is operational. Someone has to keep the balance above zero, people start trimming the contact list to save credits, and repeat notifications get switched off because each one costs money. Those are exactly the settings that decide whether an outage at night is answered in five minutes or found at breakfast. How our phone call downtime alerts escalate is laid out on their own page.

When UptimeRobot is the better choice

Stay on UptimeRobot if price per monitor is what matters. Its Team plan is 41 euros a month, or 35 billed yearly, for 100 monitors at 30 second checks with three seats. Scale is 77 euros a month for 200 monitors at 15 second checks. Our Professional plan is $99 a month for 25 endpoints at 60 seconds. On a cost per URL basis UptimeRobot wins at every size it publishes, and we are not going to pretend otherwise.

Stay too if you use the rest of the product. UptimeRobot has keyword checks, ping, port, DNS, UDP and heartbeat monitors, checks from four regions, status pages on your own domain, an API, and chat integrations such as Slack, Teams and Telegram. TrackDowntime checks HTTP and HTTPS endpoints and SSL expiry from a single location, alerts by call, SMS, email, a Slack channel and a signed webhook, and has no status page, no keyword match and no public API.

And if one person reads alerts during office hours, a chat notification from UptimeRobot is enough. The case for us is narrow and specific: several people who must be phoned, repeatedly, without anyone doing credit arithmetic.

What the switch costs at 5, 25 and 100 endpoints

At 5 endpoints with email alerts only, UptimeRobot Solo is 10 euros a month and our Starter is $49, or $24 billed yearly. There is no argument for switching at that size unless you want the outage log.

At 25 endpoints with a three person rota, UptimeRobot Solo on its 50 monitor tier or Team at 41 euros plus credit packs is still the cheaper bill in a quiet month. Professional at $99, or $49 billed yearly, costs more and removes the variable part: calls and texts to every number on every round. Teams usually make the move after the second incident where the balance was empty.

At 100 endpoints and beyond, Enterprise is $299 a month, or $149 billed yearly, for unlimited endpoints, against 41 euros for UptimeRobot Team. That is a premium of roughly $100 to $250 a month for built-in paging. If you already pay for a separate on-call tool just to turn monitor alerts into repeated calls, compare against the two bills together. Every limit is on the plans and pricing page, and website monitoring for agencies covers the per client setup.

Who moves from UptimeRobot to TrackDowntime

Teams whose balance hit zero mid-incident

The alert fired, the credits were gone, no phone rang. A plan with calls included removes that failure entirely.

Small on-call rotas of two to four

Everyone on the list is called and texted on every round, so the outage does not depend on one person's phone.

Agencies with client SLAs

Each client URL carries its own numbers, and the incident log with durations backs up the monthly report.

Stores that trade overnight

Checkout and product pages are checked every 60 seconds and the owner and developer are phoned until orders flow again.

Businesses on the free plan

UptimeRobot describes its free plan as good for hobby and non-profit projects. A business site needs a paid monitor either way.

People who turned repeats off to save credits

If recurring notifications are disabled because each one is billed, move the critical URLs to unmetered calls.

UptimeRobot compared with TrackDowntime for downtime alerts

UptimeRobot figures come from uptimerobot.com/pricing and its help center, read in September 2026. UptimeRobot bills plans in euros and credit packs in dollars. Every row where UptimeRobot is stronger stays in.

UptimeRobot TrackDowntime
Entry paid plan Solo, 10 euros monthly, 9 yearly, 10 monitors Starter, $49 monthly, $24 yearly, 5 endpoints
Mid plan Team, 41 euros monthly, 35 yearly, 100 monitors Professional, $99 monthly, $49 yearly, 25 endpoints
Voice call alerts Yes, 2 prepaid credits per call Yes, included on Professional and Enterprise
SMS alerts Yes, 1 credit per US text Yes, included, not counted
Credits with the plan 10 to 200, one time, do not renew No credits exist
Repeat notifications Yes, each repeat billed in credits 15 rounds to every number, no charge
Fastest check interval 60 s Solo, 30 s Team, 15 s Scale 60 s on Professional and Enterprise
Check locations 4 regions Single location
Keyword, ping, port, DNS, heartbeat checks Yes No, HTTP and HTTPS with SSL expiry
Status pages Yes, 3 to unlimited by plan No
Chat integrations and API Yes Slack and signed webhook, no public API
Outage history 12 months on Solo, 24 on Team and Scale 30, 90 or unlimited days, CSV export
Unlimited endpoints Enterprise, quoted Enterprise, $299 monthly, $149 yearly

UptimeRobot has a free plan with 50 monitors at 5 minute checks for hobby and non-profit projects. Prices and credit rates change, so check both vendors' current pages before you decide.

Questions people ask before leaving UptimeRobot

What is the best alternative to UptimeRobot?

It depends on what is missing. For more monitor types or a lower price, other general uptime tools fit. If the gap is paging, meaning several people who must be phoned until someone responds, pick a monitor with calls in the plan: TrackDowntime Professional covers 25 endpoints for $99 a month with unmetered calls and SMS.

Is UptimeRobot no longer free?

UptimeRobot still has a free plan with 50 monitors at 5 minute checks. Its pricing page describes that plan as good for hobby and non-profit projects, with no SMS or voice credits included and no seats. Businesses that need faster checks, SSL monitoring or team access are pointed to Solo, Team or Scale.

Does UptimeRobot have phone call alerts?

Yes, through prepaid credits. A voice call uses 2 credits and a US text uses 1, bought in packs from $3 for 10 credits to $100 for 1,000. Paid plans include a one-time allocation of 10 to 200 credits that does not renew, so regular paging means regular top-ups.

Do UptimeRobot SMS credits renew every month?

No. UptimeRobot's pricing page states that credits do not renew with your plan. They can be refilled automatically when the balance drops low, which buys another pack on your card. If that payment is declined, auto-refill is switched off, so check the balance after any card change.

Is TrackDowntime cheaper than UptimeRobot?

No, not per monitor. UptimeRobot Team is 41 euros a month for 100 monitors and our Professional plan is $99 for 25 endpoints. What the higher price buys is unmetered phone calls and texts to every on-call number, repeated for as long as the site is down.

Can I keep UptimeRobot and use TrackDowntime only for calls?

Yes, and many teams do. Both services check from outside your servers, so nothing in your stack changes. Keep UptimeRobot for status pages, keyword checks and the long list of low priority monitors, and put the ten or twenty URLs that justify a night call on TrackDowntime.

How often does TrackDowntime check compared with UptimeRobot?

TrackDowntime checks every 60 seconds on Professional and Enterprise and every 5 minutes on Starter. UptimeRobot checks every 60 seconds on Solo, 30 seconds on Team and 15 seconds on Scale. If sub-minute detection matters more than who gets phoned, UptimeRobot is the faster monitor.

Does TrackDowntime have a status page like UptimeRobot?

No. TrackDowntime alerts your team and records every outage with its start, end and duration, but it does not publish a public status page. If customers expect one, keep the UptimeRobot status page and move only the paging here.

Stop counting credits before the next outage

Add the URLs that matter most, attach every number that should ring, and run both monitors for a week. The first endpoint takes about a minute.

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