For UptimeRobot customers whose alert credits ran out
UptimeRobot Alternative With Phone Call Alerts That Repeat Until Recovery and No Credits to Buy
UptimeRobot charges 2 prepaid credits for every voice call and 1 for every US text, and the credits that come with a paid plan never renew. TrackDowntime phones and texts every number on the endpoint, again and again until the check passes, and no message is ever counted.
Professional is $99 a month, or $49 billed yearly, for 25 endpoints at 60 second checks with calls and SMS included. Enterprise is $299, or $149 yearly, for unlimited endpoints.
Add an endpoint
- Alert channels
- Phone call, SMS, email, Slack, webhook
- Alert billing
- None, no credits or top-ups
- Call rounds while down
- 15, from minute 0 to hour 96
- Numbers per endpoint
- Several, each called and texted
Paste the URL, create your account, and the first check runs right away.
Which UptimeRobot alternative fits a team that needs the phone to ring
If you are leaving UptimeRobot because SMS and voice credits ran out mid-incident, or because you budget alerts per message, choose a monitor with calls built into the plan. UptimeRobot bills 2 credits per voice call from a prepaid balance that does not renew. TrackDowntime Professional covers 25 endpoints for $99 a month and calls every attached number until recovery, with nothing metered. UptimeRobot stays cheaper per monitor at every size.
2
Credits UptimeRobot deducts for every voice call, per its own consumption rates
135
Credits one long outage uses when 3 people get a call and a text on 15 rounds
$0
What TrackDowntime charges per call or text on Professional and Enterprise
What changes when alerting moves off UptimeRobot credits
UptimeRobot is a good monitor and the comparison table further down keeps every row where it beats us, price per monitor first among them. These six points are about one thing only: what happens between the check failing and a person picking up.
Calls are in the plan, not in a wallet
UptimeRobot sells voice calls and texts as prepaid credits on top of the subscription. On Professional and Enterprise here the automated call and the SMS are part of the monthly price, so there is no balance to watch.
Nothing to run out at 3am
A credit balance can reach zero in the middle of an incident, and UptimeRobot's auto-refill switches itself off when a card payment is declined. With no balance, there is no empty balance.
Every number, every round
Put each on-call number on the endpoint. All of them get a call, a text and an email at 0, 5, 10, 15, 20, 30, 40, 50 and 60 minutes, then at 2, 4, 8, 24, 48 and 96 hours until the check passes.
Repeats cost nothing extra
UptimeRobot can repeat a notification on a schedule, and each repeat is charged again in credits. Here fifteen rounds to three people cost the same as one round to one person, which is nothing.
Rechecks before anyone is woken
A wrong status code opens an incident on the first check. A timeout is rechecked twice, 5 seconds apart, and a DNS timeout three times, 10 seconds apart, so one slow packet does not ring a phone.
An outage log with measured durations
Each incident is stored with its start, end and duration, for 30 days on Starter, 90 on Professional and without limit on Enterprise, and exports to CSV for client reports and SLA credits.
Moving your paging off UptimeRobot in an afternoon
Step 1
Pick the URLs that must wake someone
Most UptimeRobot accounts hold dozens of monitors and only a handful that justify a call at night. List the checkout, the login, the API and the client sites with an SLA.
Step 2
Add each one with its phone numbers
Create the endpoint, set the expected status code, timeout, redirect handling and any custom headers, then type every number that should ring, separated by commas.
Step 3
Run both side by side for a week
Leave UptimeRobot checking everything. Let TrackDowntime check the critical URLs every 60 seconds and compare which alerts were actually answered.
Step 4
Stop buying credits
Once the calls come from here, switch the UptimeRobot SMS and voice contacts to email or chat, turn off auto-refill and keep the plan for status pages and the long tail of monitors.
Does UptimeRobot have phone call alerts?
Yes. UptimeRobot can alert by automated voice call and by SMS on every plan, including the free one, but neither is part of the subscription. Both draw on prepaid credits. By UptimeRobot's published rates a voice call uses 2 credits anywhere in the world and a text to a US number uses 1. Credits are sold in one-time packs from $3 for 10 up to $100 for 1,000, which works out to $0.20 to $0.60 per call.
The credits that arrive with a paid plan are a single allocation. UptimeRobot's pricing page puts it plainly: credits do not renew with your plan, and they are shared between all team members. Solo comes with 10 to 20, Team with 30 and Scale with 50 to 200. The free plan comes with none. The full pack table and the auto-refill rules are in our guide to UptimeRobot SMS credits and voice call costs.
How fast an on-call team burns UptimeRobot credits
Take three people on US numbers who each want a call and a text when production goes down. One round of notifications is 3 texts at 1 credit plus 3 calls at 2 credits, so 9 credits. The 30 credits included with the Team plan cover three rounds, once, for the life of the account.
| Scenario, 3 people, call plus SMS | Credits used | Cost at the 100 pack rate | Cost on TrackDowntime |
|---|---|---|---|
| One alert, no repeats | 9 | $1.35 | $0 |
| Endpoint flaps 6 times overnight | 54 | $8.10 | $0 |
| One outage, 15 repeat rounds | 135 | $20.25 | $0 |
| Four incidents a month, 5 rounds each | 180 | $27.00 | $0 |
None of those figures is large. The trouble is operational. Someone has to keep the balance above zero, people start trimming the contact list to save credits, and repeat notifications get switched off because each one costs money. Those are exactly the settings that decide whether an outage at night is answered in five minutes or found at breakfast. How our phone call downtime alerts escalate is laid out on their own page.
When UptimeRobot is the better choice
Stay on UptimeRobot if price per monitor is what matters. Its Team plan is 41 euros a month, or 35 billed yearly, for 100 monitors at 30 second checks with three seats. Scale is 77 euros a month for 200 monitors at 15 second checks. Our Professional plan is $99 a month for 25 endpoints at 60 seconds. On a cost per URL basis UptimeRobot wins at every size it publishes, and we are not going to pretend otherwise.
Stay too if you use the rest of the product. UptimeRobot has keyword checks, ping, port, DNS, UDP and heartbeat monitors, checks from four regions, status pages on your own domain, an API, and chat integrations such as Slack, Teams and Telegram. TrackDowntime checks HTTP and HTTPS endpoints and SSL expiry from a single location, alerts by call, SMS, email, a Slack channel and a signed webhook, and has no status page, no keyword match and no public API.
And if one person reads alerts during office hours, a chat notification from UptimeRobot is enough. The case for us is narrow and specific: several people who must be phoned, repeatedly, without anyone doing credit arithmetic.
What the switch costs at 5, 25 and 100 endpoints
At 5 endpoints with email alerts only, UptimeRobot Solo is 10 euros a month and our Starter is $49, or $24 billed yearly. There is no argument for switching at that size unless you want the outage log.
At 25 endpoints with a three person rota, UptimeRobot Solo on its 50 monitor tier or Team at 41 euros plus credit packs is still the cheaper bill in a quiet month. Professional at $99, or $49 billed yearly, costs more and removes the variable part: calls and texts to every number on every round. Teams usually make the move after the second incident where the balance was empty.
At 100 endpoints and beyond, Enterprise is $299 a month, or $149 billed yearly, for unlimited endpoints, against 41 euros for UptimeRobot Team. That is a premium of roughly $100 to $250 a month for built-in paging. If you already pay for a separate on-call tool just to turn monitor alerts into repeated calls, compare against the two bills together. Every limit is on the plans and pricing page, and website monitoring for agencies covers the per client setup.
Who moves from UptimeRobot to TrackDowntime
Teams whose balance hit zero mid-incident
The alert fired, the credits were gone, no phone rang. A plan with calls included removes that failure entirely.
Small on-call rotas of two to four
Everyone on the list is called and texted on every round, so the outage does not depend on one person's phone.
Agencies with client SLAs
Each client URL carries its own numbers, and the incident log with durations backs up the monthly report.
Stores that trade overnight
Checkout and product pages are checked every 60 seconds and the owner and developer are phoned until orders flow again.
Businesses on the free plan
UptimeRobot describes its free plan as good for hobby and non-profit projects. A business site needs a paid monitor either way.
People who turned repeats off to save credits
If recurring notifications are disabled because each one is billed, move the critical URLs to unmetered calls.
UptimeRobot compared with TrackDowntime for downtime alerts
UptimeRobot figures come from uptimerobot.com/pricing and its help center, read in September 2026. UptimeRobot bills plans in euros and credit packs in dollars. Every row where UptimeRobot is stronger stays in.
| UptimeRobot | TrackDowntime | |
|---|---|---|
| Entry paid plan | Solo, 10 euros monthly, 9 yearly, 10 monitors | Starter, $49 monthly, $24 yearly, 5 endpoints |
| Mid plan | Team, 41 euros monthly, 35 yearly, 100 monitors | Professional, $99 monthly, $49 yearly, 25 endpoints |
| Voice call alerts | Yes, 2 prepaid credits per call | Yes, included on Professional and Enterprise |
| SMS alerts | Yes, 1 credit per US text | Yes, included, not counted |
| Credits with the plan | 10 to 200, one time, do not renew | No credits exist |
| Repeat notifications | Yes, each repeat billed in credits | 15 rounds to every number, no charge |
| Fastest check interval | 60 s Solo, 30 s Team, 15 s Scale | 60 s on Professional and Enterprise |
| Check locations | 4 regions | Single location |
| Keyword, ping, port, DNS, heartbeat checks | Yes | No, HTTP and HTTPS with SSL expiry |
| Status pages | Yes, 3 to unlimited by plan | No |
| Chat integrations and API | Yes | Slack and signed webhook, no public API |
| Outage history | 12 months on Solo, 24 on Team and Scale | 30, 90 or unlimited days, CSV export |
| Unlimited endpoints | Enterprise, quoted | Enterprise, $299 monthly, $149 yearly |
UptimeRobot has a free plan with 50 monitors at 5 minute checks for hobby and non-profit projects. Prices and credit rates change, so check both vendors' current pages before you decide.
Questions people ask before leaving UptimeRobot
What is the best alternative to UptimeRobot?
It depends on what is missing. For more monitor types or a lower price, other general uptime tools fit. If the gap is paging, meaning several people who must be phoned until someone responds, pick a monitor with calls in the plan: TrackDowntime Professional covers 25 endpoints for $99 a month with unmetered calls and SMS.
Is UptimeRobot no longer free?
UptimeRobot still has a free plan with 50 monitors at 5 minute checks. Its pricing page describes that plan as good for hobby and non-profit projects, with no SMS or voice credits included and no seats. Businesses that need faster checks, SSL monitoring or team access are pointed to Solo, Team or Scale.
Does UptimeRobot have phone call alerts?
Yes, through prepaid credits. A voice call uses 2 credits and a US text uses 1, bought in packs from $3 for 10 credits to $100 for 1,000. Paid plans include a one-time allocation of 10 to 200 credits that does not renew, so regular paging means regular top-ups.
Do UptimeRobot SMS credits renew every month?
No. UptimeRobot's pricing page states that credits do not renew with your plan. They can be refilled automatically when the balance drops low, which buys another pack on your card. If that payment is declined, auto-refill is switched off, so check the balance after any card change.
Is TrackDowntime cheaper than UptimeRobot?
No, not per monitor. UptimeRobot Team is 41 euros a month for 100 monitors and our Professional plan is $99 for 25 endpoints. What the higher price buys is unmetered phone calls and texts to every on-call number, repeated for as long as the site is down.
Can I keep UptimeRobot and use TrackDowntime only for calls?
Yes, and many teams do. Both services check from outside your servers, so nothing in your stack changes. Keep UptimeRobot for status pages, keyword checks and the long list of low priority monitors, and put the ten or twenty URLs that justify a night call on TrackDowntime.
How often does TrackDowntime check compared with UptimeRobot?
TrackDowntime checks every 60 seconds on Professional and Enterprise and every 5 minutes on Starter. UptimeRobot checks every 60 seconds on Solo, 30 seconds on Team and 15 seconds on Scale. If sub-minute detection matters more than who gets phoned, UptimeRobot is the faster monitor.
Does TrackDowntime have a status page like UptimeRobot?
No. TrackDowntime alerts your team and records every outage with its start, end and duration, but it does not publish a public status page. If customers expect one, keep the UptimeRobot status page and move only the paging here.
Stop counting credits before the next outage
Add the URLs that matter most, attach every number that should ring, and run both monitors for a week. The first endpoint takes about a minute.
Keep reading
Pack prices, credits per call and the auto-refill rules.
Downtime alerts by phone callHow the call, SMS and email escalate while a site stays down.
StatusCake vs UptimeRobotPrice per monitor, SMS credits and phone calls side by side.
Pingdom vs UptimeRobotPrice per monitor, SMS limits and phone calls side by side.
UptimeRobot pricingEvery plan and tier in euros, seats, credits and cost at 10 to 650 monitors.
Plans and pricingEndpoints, check intervals, alert channels and cost at your size.