Comparison for teams choosing an uptime monitor

Pingdom vs UptimeRobot Compared on Price per Monitor, SMS Limits and Phone Call Alerts

UptimeRobot is the cheaper of the two at every published size. Pingdom is the deeper tool, with transaction checks, page speed and Real User Monitoring. Neither includes a phone call that repeats until the site is back, which is the one thing TrackDowntime is built around.

See plans and pricing

Professional is $99 a month, or $49 billed yearly, for 25 endpoints with calls and SMS to several numbers. Enterprise is $299, or $149 yearly, for unlimited endpoints.

Add an endpoint

Alert channels
Phone call, SMS, email, Slack, webhook
Call and SMS billing
Included, never counted
Numbers per endpoint
Several, each called and texted
Unlimited endpoints
$299 a month, $149 yearly

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Pingdom or UptimeRobot, the short answer

Choose UptimeRobot if cost per monitor matters most: Team is 41 euros a month for 100 monitors at 30 second checks, where Pingdom charges $149 for 100 checks. Choose Pingdom if you need transaction checks, page speed monitoring or Real User Monitoring. If the deciding question is whether several people get phoned until an outage ends, neither does that out of the box: Pingdom has no voice calls and UptimeRobot meters calls in prepaid credits that do not renew.

Two IT managers in an office discussing which uptime monitoring vendor to choose, one holding a phone
Most teams pick between Pingdom and UptimeRobot on price. The question that decides night outages is who gets phoned, and how many times.

$149

Pingdom monthly price for 100 uptime checks, read from pingdom.com/pricing on 2026-10-02

41 euros

UptimeRobot Team monthly price for 100 monitors at 30 second checks

0

Pingdom tiers that include an automated voice call

2

UptimeRobot prepaid credits used by each voice call

Where Pingdom and UptimeRobot actually differ

Both check a URL every minute or faster and both send email, SMS and chat alerts. The differences that change a buying decision are these six.

Price per monitor

UptimeRobot is cheaper at every size both vendors publish. 100 monitors cost 41 euros a month on UptimeRobot Team and $149 on Pingdom. At 200, UptimeRobot Scale is 77 euros and Pingdom is $290.

Depth of checks

Pingdom sells transaction checks that script a login or checkout, page speed monitoring and Real User Monitoring on a separate slider. UptimeRobot covers HTTP, keyword, ping, port, DNS, UDP and heartbeat monitors but has no browser transactions.

Phone calls

Pingdom has no voice call on any tier. UptimeRobot places calls on every plan, but each call uses 2 prepaid credits, and the credits that come with a plan are a one time allowance that does not renew.

SMS allowance

Pingdom bundles a monthly SMS allowance that grows with the tier, 50 texts at 10 checks and 350 at 100. UptimeRobot charges 1 credit per text to a US number from the same prepaid balance as calls.

Users and seats

Pingdom includes unlimited users on every tier. UptimeRobot Solo has no team seats, Team includes 3 and Scale includes 5, and the credit balance is shared across everyone.

History and intervals

UptimeRobot keeps 12 months of data on Solo and 24 months on Team and Scale, with 60, 30 and 15 second intervals. Pingdom checks as often as every minute and keeps reports in the app.

How to decide in four steps

Step 1

Count your endpoints

List every URL that should page someone when it fails: homepage, checkout or login, API health route, client sites. The count decides which tier of either vendor you land on.

Step 2

Decide who must be woken

If one person reads alerts during office hours, email and Slack are enough and price per monitor should decide. If two or three people must be phoned at night, calls decide.

Step 3

Price the alerts, not only the plan

On UptimeRobot add credit packs for every call and text round. On Pingdom add a separate paging tool if anyone needs a phone to ring. Compare the two bills together.

Step 4

Run a week of parallel checks

Add your production URLs to the tool you are leaning toward and keep the old one running. One real incident shows more than any comparison table.

Is Pingdom better than UptimeRobot?

Pingdom is the more complete product and UptimeRobot is the better value. Pingdom adds transaction checks, page speed monitoring, Real User Monitoring and unlimited users on every tier. UptimeRobot gives you more monitors, faster intervals and phone call alerts for a fraction of the price. For plain up or down monitoring of websites and APIs, most small teams are better served by UptimeRobot.

The question that tends to settle it is what you need beyond the up or down signal. A team that scripts a checkout flow or tracks load times for real visitors needs Pingdom or a synthetic platform like it. A team that only needs to know a URL stopped answering, and needs the right person to know quickly, is paying Pingdom for features it will not open. Our Pingdom alternative page covers that second case in detail.

Which is cheaper, Pingdom or UptimeRobot?

UptimeRobot is cheaper at every size both vendors publish. Pingdom prices per uptime check on a slider that starts at $18 a month for 10 checks and runs to $1,295 for 1,000, so the bill grows almost in a straight line. UptimeRobot sells monitor bundles: 10 euros for Solo, 41 for 100 monitors on Team and 77 for 200 on Scale, with roughly 15 percent off on annual billing.

MonitorsPingdomUptimeRobotTrackDowntime
10$18 ($16.50 yearly)10 euros, Solo$99 with calls, 25 endpoints
25$40 ($36.33 yearly)Solo 50 tier or Team, 41 euros$99 ($49 yearly)
100$149 ($136.42 yearly)41 euros, Team$299 ($149 yearly)
200$290 ($265.17 yearly)77 euros, Scale$299 ($149 yearly)
500$680 ($622.67 yearly)Scale 500 tier$299 ($149 yearly)
650 to 750$999 ($915.25 yearly)Enterprise, quoted$299 ($149 yearly)

Pingdom figures are the data attributes on pingdom.com/pricing read on October 2, 2026. UptimeRobot bills its plans in euros, read from uptimerobot.com/pricing the same day. The full Pingdom ladder is in our Pingdom pricing breakdown.

Does UptimeRobot do phone calls?

Yes, on every plan including the free one, but calls are not part of the subscription. Each voice call uses 2 prepaid credits anywhere in the world and a text to a US number uses 1. Credit packs run from $3 for 10 to $100 for 1,000. The 10 to 200 credits bundled with a paid plan are a single allocation that does not renew and is shared across the team.

For a three person rota that wants a call and a text per incident, one round costs 9 credits, and an outage that repeats the alert 15 times costs 135. The money is small. The operational risk is not: when the balance hits zero mid incident, the next call never goes out. Every pack size and the auto refill rules are in our guide to UptimeRobot SMS credits and voice call costs.

Does Pingdom have phone call alerts?

No. Pingdom alerts by email and SMS and passes alerts on through integrations such as Slack and webhooks, but no Synthetic Monitoring tier places an automated voice call. Teams that need a phone to ring forward Pingdom alerts into a separate incident management tool, which adds a per seat subscription to the monitoring bill.

Pingdom's texts also come from a fixed monthly allowance: 50 at the 10 check tier, 100 at 25, 350 at 100, rising to 1,500 at the top. Every text to every phone counts against it. The arithmetic of a flapping endpoint at night is laid out in Pingdom SMS alerts and credit limits.

When neither Pingdom nor UptimeRobot fits

Both tools are built to tell you something is down. Neither is built to make sure somebody is awake to fix it. If your last missed outage came down to a text nobody saw at 2am, the fix is a call that goes to every number on the endpoint and repeats, at 0, 5, 10, 15, 20, 30, 40, 50 and 60 minutes and then at 2, 4, 8, 24, 48 and 96 hours, until the check passes. That is how our phone call downtime alerts work, with no credits and no SMS allowance to watch.

We are narrower than either vendor and we say so. TrackDowntime checks HTTP and HTTPS endpoints, response time, DNS and SSL expiry from a single location. There are no transaction checks, no status pages, no keyword match and no public API. Alerts go out by phone call, SMS, email, a Slack channel and a signed webhook. If you need multi region checks or browser transactions, stay with Pingdom or UptimeRobot.

What each option costs a three person on-call team

Take 25 production endpoints, three engineers on US numbers, and four incidents a month with five alert rounds each. On Pingdom the 25 check tier is $40 a month with 100 texts, and three people times twenty rounds is 60 texts, so it fits, but nobody gets a call. Adding a paging tool for three seats typically costs more than the monitor.

On UptimeRobot, Solo on its 50 monitor tier or Team at 41 euros covers the monitors, and the alerts use 180 credits a month (60 texts and 60 calls), roughly $27 at the 100 pack rate, bought and topped up by hand. On TrackDowntime Professional, $99 a month or $49 billed yearly, the same month costs nothing extra: every number gets the call and the text on every round. Past 100 endpoints, Enterprise covers unlimited endpoints for $299, or $149 yearly. Every limit is on the uptime monitor pricing page.

Who ends up on which tool

Freelancer with a few sites

UptimeRobot Solo. Ten monitors at 60 seconds for about 10 euros a month is hard to beat when one person reads the alerts.

Ecommerce team testing checkout

Pingdom. Transaction checks that log in and walk the checkout are the reason to pay its per check price.

Product team that cares about real load times

Pingdom, for Real User Monitoring, sold on its own slider from $18 a month for 100,000 pageviews.

Small team on a night rota

TrackDowntime Professional. Calls and texts to every number on the endpoint, repeating until recovery, with nothing to top up.

Agency with hundreds of client URLs

TrackDowntime Enterprise, $299 flat for unlimited endpoints, where Pingdom would charge $999 for 750 checks.

Team that wants status pages

UptimeRobot, which includes status pages on every paid plan. We do not offer status pages.

Pingdom vs UptimeRobot vs TrackDowntime, feature by feature

Pingdom and UptimeRobot figures were read from their pricing pages on October 2, 2026. Monthly price first, annual per month second. Rows where a competitor is stronger stay in.

Pingdom UptimeRobot TrackDowntime
Entry paid plan $18 a month, $16.50 yearly, 10 checks 10 euros a month, 9 yearly, 10 monitors $49 a month, $24 yearly, 5 endpoints
100 monitors $149 a month 41 euros a month, Team $299 a month, $149 yearly, unlimited
Free plan No, free trial Yes, 50 monitors at 5 minutes No
Fastest interval 1 minute 15 seconds on Scale 60 seconds
Voice call alerts No Yes, 2 credits per call Yes, included from Professional
SMS 50 to 1,500 a month by tier 1 credit per US text Included, not counted
Calls that repeat until recovery No calls Yes, each call billed in credits 15 rounds to every number, included
Slack and webhook alerts Yes Yes, from Solo Yes, every plan
Users Unlimited 0, 3 or 5 seats by plan One login per account
Check locations Many probe servers 4 regions Single location
Transaction and page speed checks Yes No No
Status pages Yes Yes No
History Reports in the app 12 to 24 months on paid plans 30, 90 or unlimited days, CSV export

Prices change. Check each vendor's current pricing page before you buy. UptimeRobot bills plans in euros and credit packs in dollars.

Questions people ask when comparing Pingdom and UptimeRobot

Is UptimeRobot better than Pingdom?

For basic uptime monitoring on a budget, yes. UptimeRobot gives more monitors, faster intervals and phone call alerts for much less money. Pingdom is better when you need transaction checks, page speed monitoring, Real User Monitoring or unlimited users, which UptimeRobot does not sell.

Is Pingdom free?

No. Pingdom offers a free trial but no free plan. The lowest paid tier is $18 a month, or $16.50 a month billed yearly, for 10 uptime checks, 1 advanced check and 50 SMS alerts a month.

Is UptimeRobot free?

UptimeRobot has a free plan with 50 monitors at 5 minute intervals, which it describes as good for hobby and non-profit projects. It has no SSL monitoring, no seats and only five integrations. Paid plans start at 10 euros a month, or 9 billed yearly, for 60 second checks.

How much does Pingdom cost per month?

Pingdom Synthetic Monitoring costs $18 a month for 10 uptime checks, $40 for 25, $149 for 100, $290 for 200 and $999 for 750, with about 8 percent off on yearly billing. Real User Monitoring is priced separately, from $18 a month for 100,000 pageviews.

Is UptimeRobot reliable?

UptimeRobot is one of the most widely used uptime monitors and checks from four regions on paid plans. The reliability risk most teams hit is not the checks, it is the alert path: calls and texts draw on prepaid credits, so an empty balance silently stops them.

What is better than UptimeRobot for phone call alerts?

A monitor that includes calls in the plan rather than metering them. TrackDowntime Professional calls and texts every number attached to an endpoint and repeats 15 times until recovery, for $99 a month or $49 billed yearly, with no credits. Our UptimeRobot alternative page compares the two in detail.

Is Pingdom part of SolarWinds?

Yes. Pingdom is owned by SolarWinds and sold as SolarWinds Pingdom, with Synthetic Monitoring and Real User Monitoring priced as separate products on the same pricing page.

Can I switch from Pingdom or UptimeRobot without downtime in monitoring?

Yes. Add the same URLs to the new tool, attach the alert numbers, and run both side by side for a week before cancelling. The first endpoint takes about a minute to set up, and nothing on your servers changes.

Get the call neither tool makes

Add the URLs you watch today, attach every number that should ring, and run it next to Pingdom or UptimeRobot for a week.

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